Louisiana Statewide Telehealth & In-Person Care in New Orleans
900 Camp St, New Orleans, LA
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Prescription medication refill management for ongoing hormone therapy
Existing Patient Gateway

Ready for your next refill? Pick one path below.

Choose the option below that best fits what you need: continue as-is, request a provider review, or book a visit. Do not submit both a Refill Request and a Provider Review — a Provider Review also serves as your refill request.

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Plan Ahead

Please submit your Refill Request or Provider Review at least 7 days before you run out.

That gives us time to review it, follow up if anything needs clarifying, and get your prescription to the pharmacy before you're out. Requests sent with less than 7 days' notice may be delayed.

Doing Well, No Changes Needed

Continue without changes

Use this if you're doing well and want to continue the same medications and doses. Complete the Refill Request Form only.

This form is all you need.
Submit Refill Request
Choose This Instead of the Refill Form

Request a change or provider review

Takes about 2 minutes. Use this if your symptoms have changed, your treatment isn't working as well as you'd like, or you want your provider to consider adjustments. Complete the Symptom Check-In — the link below pre-selects the refill option for you.

Your Provider Review also serves as your refill request. Do not submit the Refill Request Form too. We'll review your symptoms, treatment plan, and prescription needs together.
Log a Symptom Check-In
Want a Conversation?

Talk it through with your provider

Book a follow-up visit if you'd rather discuss your symptoms and treatment options with your provider.

Tracker check-in always comes first. Complete one before your visit so we walk in already knowing your data. Your check-in covers the refill request too — no refill form needed.
Book a Visit

On testosterone? Quarterly check-ins and an in-person visit are required before refill.

Review the requirements →

You don't have to wait for a refill to make changes. Log a check-in whenever something feels off — and select provider review so we can take a look and follow up.

You also don't have to wait until your next scheduled visit. You can book a follow-up visit whenever you need one. Comprehensive members: included. Essential members: $50 video / $100 in-person — invoiced after booking, confirmed once paid. Either way, your tracker check-in comes first.

Helpful resources

For the smoothest refill, send your request at least 7 days before you run out — requests with shorter notice may be delayed. Refills typically process within a few business days, and additional review or labs may be required depending on your treatment plan.